![]() ![]() From the list of Surface devices available, select the device that you need a recovery image for.You'll need a PC running Windows 7 or later or a Surface Device and a USB flashdrive (16GB or 32 GB). ![]() HOW TO DOWNLOAD, CREATE AND USE A USB RECOVERY DRIVE . If Microsoft Data Eraser still doesn't work, then you may try resetting the device using a USB recovery drive, please follow the instructions below. Have you tried reimaging the Surface device instead of erasing all the data with the Microsoft Data Eraser Tool? Please check this link for relevant details about We apologize for the inconvenience this has caused you. Thank you for reaching out Microsoft Community.
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